How to reach the customer complaint cell of Insurance Companies? PDF Print E-mail
Written by The RupeeManager Team   
Saturday, 17 December 2011 17:41
AddThis Social Bookmark Button

You have a complaint against the services of an insurance company and the agent/advisor or the  local representative is not helping you. In this case you need to escalate matters.

The escalation steps you need to follow will be as under:

  1. Register a complaint with the Toll free numbers or the helpline
  2. Complaint to the Grievance Officer
  3. Complaint to the Ombudsman/ IRDA
The information regarding toll-free numbers and email contact is given below. (Source) Surprisingly LIC's email contact is not given. We will update you about the grievance redressal system in LIC shortly.

No.

Insurance Company

Contact Number

Email Contacts

1

AEGON Religare Life Insurance Company Ltd.

1800-209-9090

customer.care@aegonreligare.com

2

Aviva Life Insurance Co. India Pvt. Ltd.

1800-180-2266

customerservices@avivaindia.com

3

Bajaj Allianz Life Insurance Company Limited

1800-233-7272

life@bajajallianz.co.in

4

Bharti AXA Life Insurance Pvt. Ltd.

1800-425-1350

complaints.unit@bharti-axalife.com

5

Birla Sun Life Insurance Co. Ltd.

1800-270-7000

customerservice@birlasunlife.com

6

Canara HSBC Oriental Bank of Commerce Life Insurance Co. Ltd

1800-100-003

customerservice@canarahsbclife.in

7

DLF Pramerica Life Insurance Company Ltd.

1800-102-7070

contactus@dlfpramericalife.com

8

Future Generali India Life Insurance Co. Ltd.

1800-220-233

care@futuregenerali.in

9

HDFC Life

1800-227-227

service@hdfcinsurance.com

10

ICICI Prudential Life Insurance Co. Ltd.

1800-22-2020

gro@iciciprulife.com

11

IDBI Federal Life Insurance Co. Limited

1800-221-120

support@idbifederal.com

12

ING Vysya Life Insurance Co. Ltd.

1800-419-8228

complaintscell@inglife.co.in

13

Kotak Mahindra Old Mutual Life Insurance Limited

1800-209-8800

clientservicedesk@kotak.com

14

Life Insurance Corporation of India

1251

Contact branch office

15

Max New York Life Insurance Co. Ltd.

1800-180-5577

service.helpdesk@maxnewyorklife.com

16

Met Life India Insurance Company Pvt. Ltd.

1800-425-6969

Indiaservice@metlife.co.in

17

Reliance Life Insurance Company Limited.

1800-300-08181

rlife.customerservice@relianceada.com

18

Sahara India Life Insurance Co, Ltd.

1800-180-9000

life@life.sahara.co.in

19

SBI Life Insurance Co. Ltd.

022-66456241

info@sbilife.co.in

20

Shriram Life Insurance Co. Ltd.

1800-425-6116

21

Star Union Dai-ichi Life Insurance Company Limited

022-39546300

grievanceredressal@sudlife.in

22

Tata AIG Life Insurance Company Limited

1800-119-966

customercare@tata-aig.com

23

Edelweiss Tokio Life Insurance Co. Ltd

1800 300 2334

care@edelweisstokio.in

24

IndiaFirst Life Insurance Company Limited

1800 209 8700

customer.first@indiafirstlife.com

Please Search Here for more stories of your interest. Thanks.

Subscribe to our feed and get updates in your email inbox Send your feedback and any questions to editor@personalfinance201.com. Thanks.